Refunds & Cancellation Policy

This policy explains how to cancel your Nevorai Academy subscription and how subscription fees are treated.

Last updated: 15 September 2026

Cancelling your subscription

You can cancel at any time — from the Subscription page inside your academy dashboard, or by writing to team@nevorai.com or messaging us on WhatsApp at +91 9329040508. There is no cancellation fee and no lock-in period.

Cancellation stops the next renewal. Your academy keeps full access until the end of the period you have already paid for, and you are not billed again after that.

Subscription fees are non-refundable

Subscription fees, once paid, are not refunded — including for the remaining part of a billing period you cancel in the middle of, and including one-time setup, data-migration or custom-work charges. Cancelling ends future billing; it does not return fees already paid.

This is why we run a live walkthrough before anyone pays. Book a demo and see the product running on a real academy first, so you know exactly what you are buying.

Billing errors

A duplicate charge, a charge after you cancelled, or an amount different from the one confirmed to you is a billing error, not a refund request — write to us and we will reverse it in full. Reversals are sent back to the original payment method through Razorpay within 5–7 working days; your bank or card issuer may take a few additional days to show the credit. We do not send money to any account other than the one that paid.

Accounts we suspend

Accounts suspended for breach of our Terms of Service are not eligible for any reversal of fees already paid.

Questions

Billing questions: team@nevorai.com. If something is not working the way we promised, tell us — we would rather fix it than have you leave.

Who operates this service

Nevorai Academy is operated by Nevorai Technologies (Proprietorship, proprietor Adarsh Chaturvedi), Chhatarpur, Madhya Pradesh 471001, India.
GSTIN: 23CBCPC3986J1ZN
Email: team@nevorai.com · WhatsApp: +91 9329040508